Device Return, Ownership & Cancellation Policy

Appendix A – Hardware & Software  Return, Ownership & Cancellation Policy                            

(Appendix A attached to the Service Registration Agreement – ​​SenVerse LLC) 

1. Hardware Ownership and Return Policy

1.1 Ownership. All hardware provided under this Agreement remains the sole property of SenOne Technology LLC (“Company”) until the Client has completed all twenty-four (24) monthly payments in full. Ownership shall not transfer until all contractual obligations are fully satisfied.

1.2 Return Window. The Client may return any delivered device(s) within thirty (30) days from the date of delivery.

1.3 Restocking / Depreciation Fee. A 20% depreciation (restocking) fee applies to all returned hardware based on the total device value (e.g., $2,000 × 20% = $400).

1.4 Return Shipping. All return shipping and handling costs shall be borne solely by the Client.

1.5 Default or Early Termination. If the Client stops making payments before completion of the contract, the device(s) must be returned to the Company immediately, and ownership shall not be transferred under any circumstance.

2. Software Payment and License Rights

2.1 License Rights. The Client shall obtain a limited, non-transferable license to use SenOne POS software upon making the required payments according to the applicable contract. Use of the software is contingent upon timely payment; failure to pay may result in suspension or termination of the license.

2.2 Non-Payment Consequence. Non-payment of any scheduled fees, whether under a monthly plan or an annual contract, shall result in:

1. Immediate suspension or termination of the software license, and
    
2. All related hardware must be returned in accordance with Section 1 of this Policy.
    

2.3 Contingency. The Client acknowledges that the license to use the software is contingent upon timely payment and ongoing compliance with the terms of this Agreement. This provision applies uniformly to all payment structures and contract durations.

3. Contract Assignment & Transfer

3.1 Personal Agreement. This Agreement is personal to the signing Client and does not automatically transfer in the event of a business sale or ownership change. The original Client remains fully liable for all outstanding payments and obligations, regardless of any sale or transfer of the business.

3.2 Conditional Transfer. The Client may request to transfer the contract only by providing at least thirty (30) days’ written notice to the Company. The proposed new owner must either:

(a) Sign a new Service Agreement with the Company, or
(b) Agree in writing to assume all remaining payment obligations (e.g., $2,000 balance).

3.3 Transfer of Ownership. Device ownership shall transfer only upon full payment of the entire contract amount, regardless of whether the business has been sold.

4. Software and Equipment Repossession

4.1 Repossession Trigger. If the Client sells the business, discontinues operations, or fails to complete any required payments, whether under a monthly subscription plan or a long-term annual contract, the Company reserves the right to:

1. Immediately suspend or disable the software license granted under this Agreement; and
    
2. Require that all hardware provided under this Agreement be returned to the Company in accordance with Section 1.
    

4.2 No Unauthorized Transfer. The Client shall not sell, assign, or transfer the software or devices to any third party unless all payments have been completed in full.

4.3 New Buyer Requirements. Any new business owner wishing to continue using the software or hardware must enter into a new Service Agreement and settle any outstanding balance in accordance with Company policy.

4.4 Ownership Rights. Ownership of the equipment shall vest only in the individual or entity that has completed all payments under the Agreement, whether the original Client or an approved successor.

5. Effectiveness and Governing Law

5.1 Binding Appendix. This Policy forms an integral and inseparable part of the SenOne Subscription Agreement (“SAA”).

5.2 Governing Law. All provisions herein shall be governed by and construed in accordance with the laws of the State of Florida, USA.

5.3 Acknowledgment. By signing the Service Agreement, the Client acknowledges that they have read, understood, and agreed to all terms and conditions contained in this Appendix.